Free returns available?

Disclaimer: The official website return policy only applies to orders placed on the official website. We offer our customers a 30-day free return policy. Please review the following terms that apply to this policy:
Terms that apply to free returns:

1. The product cannot be used normally after receiving it.
2. We sent you the wrong product.

3.The product you received is defective.

Terms that do not apply to free returns:

1. You no longer want it or like it.
2. The product is not suitable.
3. The product came too late.
4. The product does not come with an instruction manual.
5. The product is damaged due to unnatural reasons.